At Orélia Skincare, we respect your privacy and are committed to protecting the personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
When you place an order, create an account, subscribe to our emails, or contact us, we may collect:
Name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through our third-party payment processors)
Business information for wholesale accounts
Automatically Collected Information
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on our website
Referring websites
This information helps us improve our website and customer experience.
How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate about your purchases
Respond to customer service inquiries
Provide wholesale support
Send newsletters and promotional emails (if you opt in)
Improve our website, products, and services
Detect and prevent fraud
Comply with legal obligations
Payment Information
We do not store your full payment card information. Payments are securely processed through trusted third-party payment providers that maintain their own privacy and security practices.
Email Marketing
If you subscribe to our email list, we may send you product updates, promotions, educational content, and company news. You may unsubscribe at any time by clicking the "Unsubscribe" link in any email or by contacting us directly.
Cookies
Our website may use cookies and similar technologies to:
Remember your preferences
Improve website functionality
Analyze website traffic
Measure marketing performance
You can modify your browser settings to decline cookies; however, some features of the website may not function properly.
Sharing Your Information
We do not sell your personal information.
We may share information only with trusted third-party service providers that help us operate our business, including:
Payment processors
Shipping carriers
Analytics providers
These providers may access personal information only as necessary to perform services on our behalf.
We may also disclose information if required by law or to protect our legal rights.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information.
Your Choices
You may:
Request access to your personal information
Request correction of inaccurate information
Request deletion of your information where permitted by law
Opt out of marketing communications at any time
Children's Privacy
Our website is not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Orélia Skincare
Email: oreliaskincareco@gmail.com